# Create Channel

A channel is the medium over which you [receive alerts](https://docs.connect.jfrog.io/features-new-ui/tools/get-alerts). For example, you can receive alerts by email or by webhook to one or more applications such as a pager or an external dashboard. 

You must have at least one channel configured to configure an alert in JFrog Connect. The channels give you a lot of flexibility with your alerts in that you can configure different alerts to be delivered on different channels, and different channels to serve different subsets of devices.

To create a channel, do the following:

1. There are two ways to get to the New Channel configuration:
   * In the left navigation tree, click **Alerts** > **Create Alert** > **Create Channel**, or
   * In the left navigation tree, click **Alerts** > **Configuration tab** > **Channels** > **Create Channel**.

<div align="left"><figure><img src="https://1679291640-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FOX8HIrQ8f257lv49Od1Z%2Fuploads%2Faveunuu2905TzFS8ivJq%2Fcreate-channel-01.png?alt=media&#x26;token=3e135f07-7807-45d7-ba8a-8961bb2ffbfa" alt="" width="375"><figcaption></figcaption></figure></div>

2. Complete the following information:

* **Channel Name**: Enter a name that will help you remember the purpose of this channel.
* **Send to channel when alert triggered**: The notification will be sent to the channel as soon as the alert is triggered. (Can be marked with or without marking “when alert finished”).
* **Send to channel when alert finished**: A notification will be sent to the channel when the alert is finished. (Can be marked with or without marking “when alert triggered”.)&#x20;
* **Send to channel with bundled alerts**: Mark this to avoid multiple messages through the selected channel type in case multiple devices are triggered at the same moment. If enabled, the alert will be sent as a list of all triggered devices in a single message. This is recommended for channels that will be used for alerts on large deployments. For more information, see [Set Alert upon Deployment Failure](https://docs.connect.jfrog.io/features-new-ui/deployments/update-deployment/set-alert-upon-failure).
* **Type**: The type of channel can be Email or Webhook.&#x20;
  * **Email**: Enter a valid email address. The address must exist already. The email body is a standard email and cannot be customized.
  * **Webhook**: enter the Webhook URL. This is the URL of the application that will receive the alert messages. You can use the default payload schema for the alert message, or you can [customize the payload schema](https://docs.connect.jfrog.io/features-new-ui/tools/get-alerts/create-channel/set-webhook).

## What’s Next?

Learn how to customize a webhook payload or use preformatted webhook templates in [Set Webhook](https://docs.connect.jfrog.io/features-new-ui/tools/get-alerts/create-channel/set-webhook).