> For the complete documentation index, see [llms.txt](https://docs.connect.jfrog.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.connect.jfrog.io/reference/contact-support.md).

# Contact Support

If you have an Enterprise account for JFrog Connect, you can contact JFrog Support directly from the Connect web UI.

To open a support ticket, do the following:

1. In JFrog Connect, click the Help icon (**?**) on the top right and choose **Open a Ticket**. (You can also go directly to the [JFrog Help Center login page](https://support.jfrog.com/s/login/?language=en_US\&ec=302\&startURL=%2Fs%2Fcreate-ticket).)
   * If your menu says **Open a Ticket via <support@jfrog.com>**, send an email to **<support@jfrog.com>**.

<div align="left"><figure><img src="/files/ffC8cxk0ozZeZzeG1yiV" alt=""><figcaption></figcaption></figure></div>

2. Log in to the Help Center and create your support ticket.

<div align="left"><figure><img src="/files/ThXyJzrQIHEMpXea0egN" alt="" width="375"><figcaption></figcaption></figure></div>

If you are unable to log in, use the contact information on JFrog's [Contact Us](https://jfrog.com/contact-us/) page.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.connect.jfrog.io/reference/contact-support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.