Use Remote Control
JFrog Connect makes it easy to troubleshoot and maintain devices by using remote support tools. This page describes how to use Remote Control.
Last updated
JFrog Connect makes it easy to troubleshoot and maintain devices by using remote support tools. This page describes how to use Remote Control.
Last updated
JFrog Connect’s Remote Control tool enables you to connect to your Linux terminal through a web-based SSH. Using Remote Control, you can troubleshoot remotely and resolve issues on your edge devices.
In order to use Remote Control, you need the following:
The following software installed on the device: ssh-server and ssh-client.
The edge device is online
The root user enabled
You do not need to open any ports on the device or the firewall for the remote control to function.
To open a remote control session, do the following:
In the left navigation pane, go to Devices. In the Devices table, click the three dots on the far right side of the relevant device and choose Remote Control.
Alternatively, you can go to Remote Control in the left navigation pane and choose a device from the dropdown list. Click Open Session.
When prompted, confirm that this is the device you want to open.
A panel will appear showing the progress of opening your remote control session. A timer, counting down, also appears on the Connect button. Before the timer finishes (and before all the tiles turn green), enter the username you want to use for connecting to the device and click Connect. The default username is root.
When your Remote Control session is open, you will see a new window with the command-line interface of your Linux terminal. You can start your troubleshooting in this window.
To view a brief history of the remote control sessions you have had, go to Remote Control. The sessions are listed in order of device name. For each session, the table shows:
Device name and UUID
Session Duration
Close time
State
If you don’t see the session you are looking for in the table, use the Search to locate the session.
Learn how you can access and control your edge device with Connect’s Remote Access tool.
